Sparklight Router Login

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Introduction

Hey there, my fellow Sparklight Business users! We’ve got some exciting news and updates to share with you regarding our email services. So grab a cup of coffee and get cozy as we dive into the details.

Goodbye, Sparklight Email

Over the years, we’ve noticed that many of you have been seeking a more robust email experience than what Sparklight Business currently offers. In response to your needs, we will be discontinuing our email service. We understand that change can be tough, but we believe it’s the right move to ensure we provide you with the best possible experience.

Important Dates to Remember

  • January 15, 2022: Any emails in your Sparklight email account with a [email protected] address will be permanently deleted and unrecoverable.
  • March 24, 2022: Emails in your Sparklight email account with the following addresses: [email protected], [email protected], [email protected] will also be permanently deleted and unrecoverable.

Time for an Upgrade: Free Email Services

But don’t worry, we’ve got your back! We recommend switching to premium email services like Gmail and Mail.com, which offer a wide range of features. With these providers, you can create multiple email addresses, enjoy abundant storage space, and access various handy tools. Plus, the best part is, you can take your email address with you even if you move out of Sparklight Business’s service area. How cool is that?

To get started with one of these free providers, simply visit:

Taking Action: What You Need to Do

To make this transition as smooth as possible, we’ve outlined a few crucial action steps for you:

  • Update Your Contact Email Address with Sparklight: If your Sparklight Business email address is the contact email for your Sparklight Business services, please visit us online at customer.sparklight.com/business or contact our Technical Care Center team at 877-570-0500.
  • Update Your Contact Email Address with Other Services: If you’re using your Sparklight Business email address as a username or contact for any online billing accounts or social media accounts, it’s important to update those accounts with your new email address promptly.
  • Update Marketing or Collateral Materials: If your Sparklight Business email address is listed on any marketing collateral, materials, or websites for your business, we recommend updating it with an email address from your new provider.

Remember, we’re here to make this process as easy as possible for you!

Need Assistance? We’ve Got Your Back!

We understand that transitioning to a new email provider can sometimes come with challenges. But fret not! If you’re facing any issues during this process, our dedicated Technical Care Center team is ready to assist you. Simply give them a call at 877-570-0500, and they’ll be more than happy to help.

FAQs: Your Burning Questions Answered

We know you may have some burning questions about this transition, so we’ve put together a handy FAQ section just for you:

Q: Why are you discontinuing my Sparklight Business email account?
A: Our customers have expressed a need for a more robust email service, leading us to retire our current offering.

Q: Does this mean you’re no longer offering internet service?
A: No way! We’re still providing internet service. We’re just bidding farewell to our email offering as its usage has declined over the years in favor of premium services like Gmail and Mail.com.

Q: When will the discontinuation take place?
A: Effective January 15, 2022, Sparklight Business will discontinue Sparklight email accounts with a [email protected] email address. Sparklight email accounts with [email protected]; [email protected]; [email protected] addresses will be discontinued as of March 24, 2022.

Q: How will I be informed about the retirement in my area?
A: We’ll be sending you multiple notifications via letters and emails to give you ample notice and time to prepare for the transition. If your Sparklight Business email address is used in any marketing materials or websites, we recommend taking action as soon as possible by updating it with your new email provider.

Q: Can I start the email migration process before receiving notice?
A: Absolutely! Feel free to sign up for an alternative email service and start using it whenever you’re ready. We recommend popular options like Gmail.com or Mail.com.

Q: Can you recommend other email providers?
A: Of course! We understand that choices are essential. In addition to Gmail and Mail.com, you can explore email hosting services like Microsoft 365 for business and Cloudways Rackspace. Each provider offers unique features and benefits, so you can find the perfect fit for your needs.

Conclusion

We hope this article has shed some light on the upcoming changes to our email services. Remember, we’re here to support you throughout this transition. So take a deep breath, embrace the new possibilities, and get ready to enjoy the enhanced features of premium email services. Say goodbye to Sparklight email and hello to a world of limitless possibilities!

If you have any further questions or need assistance, don’t hesitate to reach out to our Technical Care Center team at 877-570-0500. We’re always here to help!

Helpful Links

In case you missed them earlier, here are some handy links to guide you through the process: